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Examples of Workflow
Many enterprise-wide activities are intrinsically workflow oriented, such as:
- Client Management
- Financial, Wealth, Will & Estate Planning/Management
- Sales & Services Management
- Purchasing & Order Management
- Call Center - Case Management
- Bank Loan & Credit approval, Collection Management
- Underwriting, Policy Renewal, Claim Processing
- Software Life Cycle & Change Control Management
- Administrative Management
- Expense Application and Approval
- Business Travel/Trip Application & Reimbursement
- Payment & Forecast Tracking
- Employee Attendance and Performance Evaluations
- Document Management - Government, Legal, Private, Personal
- Project Management & Coordination
- R&D Proposals
- Enterprise System Integration
- Corresponding flows of ISO9001
- Compliance/Risk Management
- Workload Balancing & Performance Management
- HR Administration
- Purchasing Administration
Industry specific examples:
- Insurance
Analysis of guarantee slips & claim transactions
- Banking
Application & approval of mortgages, loans, line of credit, etc.
- Tele-communications
Application for equipment installation and line repairs
- Government
Operation licence approvals, company's registration, and passport applications
- Logistics
Submission of transaction shipping bills
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