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Workflow Defined
Within a typical enterprises's daily activities, up to 70% belong to flow activities, such as production processes, document submissions and approvals, order and delivery transactions, expense applications and payments, etc. By definition, any task that is performed in series or in parallel by two or more members of a workgroup to reach a common goal is called a 'workflow'. Today, the computerization and automation of manual workflows is changing business. In order for a workflow system to be successful, it must be able to manage the varied and complex day-to-day operations that exist within an organization.
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